Privacy Policy

Spiritual Beings Website: www.spiritualbeings.co.uk
Effective Date: 16 February 2026

1. Introduction

Welcome to Spiritual Beings. We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.spiritualbeings.co.uk, purchase our products or services, subscribe to our communications, or otherwise interact with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Spiritual Beings (“we”, “us”, “our”) operates www.spiritualbeings.co.uk.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: jacqui@spiritualbeings.co.uk
Business Address: 11 Alexandra Road, Benfleet, Essex SS7 1JS, UK

3. What Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide Directly

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third-party providers)
Messages sent via contact forms
Information submitted for bookings, readings, courses, or events

b) Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Time zone setting
Pages visited
Referring websites
Device type

This data is collected using cookies and analytics tools.

4. How We Use Your Information

We use your personal data to:

Process and fulfil orders
Provide booked services or digital products
Respond to enquiries
Send confirmations and service updates
Send newsletters or marketing communications (with your consent)
Improve website functionality and user experience
Comply with legal and accounting obligations

We only use your data where we have a lawful basis to do so, including:

Your consent
Performance of a contract
Legal obligations
Legitimate business interests

5. Payment Processing

We do not store full payment card details. Payments are processed securely by third-party payment providers (such as Stripe, PayPal, SumUp or other secure gateways). These providers process your data in accordance with their own privacy policies.

6. Email Marketing

If you opt in to receive marketing communications, we may send you:

Newsletters
Event announcements
Offers and promotions

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

7. Cookies

Our website uses cookies to:

Ensure the website functions properly
Analyse website traffic
Improve user experience

You can control or disable cookies through your browser settings. Some features of the website may not function properly without cookies.

8. Data Sharing

We do not sell your personal data.

We may share your information with:

Website hosting providers
Payment processors
Email marketing platforms
IT and security providers
Professional advisers (accountants, legal advisers)

All third parties are required to respect the security of your data and process it in accordance with the law.

9. Data Retention

We retain personal data only for as long as necessary to:

Fulfil the purposes we collected it for
Comply with legal, tax, or accounting requirements
Resolve disputes

When data is no longer required, it is securely deleted or anonymised.

10. Data Security

We implement appropriate technical and organisational measures to protect your data against:

Unauthorised access
Alteration
Disclosure
Loss or destruction

However, no internet transmission is ever completely secure.

11. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date”.

15. Contact Us